Privacy Notice

1. Introduction

MPACT Consulting & Certified Auditors L.L.C S.O.C (“MPACT”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal and business information entrusted to us.

This Privacy Notice explains how we collect, use, store, and protect information obtained through our website, communications, and professional services.

By using our website or engaging our services, you acknowledge and agree to the practices described in this Privacy Notice.

2. Who We Are

MPACT Consulting & Certified Auditors L.L.C S.O.C

Dubai, United Arab Emirates

Website: www.mpactx.com

Email: info@mpactx.com

MPACT is a licensed audit firm and registered tax agency established in 2014, providing finance and accounting, tax, audit and assurance, payroll, advisory, and costing services across multiple industries and jurisdictions, including the UAE, KSA and Jordan.

Our services are organised into the following categories:

• Finance and Accounting services.
• Tax and VAT services.
• Auditing and Assurance services.
• Payroll and HR services.
• Financial Advisory and Consulting services.
• Costing and Profitability Analysis services.

3. Information We Collect

We may collect and process the following categories of information:

4. How We Use Information

We use collected information for purposes including:

• Providing finance and accounting, tax and VAT, audit and assurance, payroll and HR, financial advisory and consulting, and costing and profitability analysis services
• Managing client relationships and communications
• Preparing financial statements, management reports, audit reports, and tax filings
• Processing payroll, WPS files, and time and attendance records, and maintaining payroll documentation
• Conducting business valuations, feasibility studies, costing and profitability analyses, and forensic investigations
• Meeting legal, regulatory, and professional obligations, including those of the UAE Federal Tax Authority and audit regulators
• Maintaining internal records and compliance procedures
• Improving operational processes and service quality
• Responding to inquiries and support requests

Information is processed only for legitimate business and professional purposes.

5. Confidentiality and Protection of Information

MPACT treats client information as confidential and applies reasonable administrative, technical, and organizational safeguards to protect information against:

• Unauthorized access
• Loss or misuse
• Unauthorized disclosure
• Alteration or destruction

Access to confidential information is restricted to authorized personnel and approved service providers who require access to perform their responsibilities.

6. Sharing of Information

We do not sell or rent personal information to third parties.

Information may only be disclosed:

• Where required by applicable laws or regulatory authorities
• To professional advisers, auditors, legal counsel, or service providers supporting our operations under confidentiality obligations
• Where required to deliver agreed professional services
• With client authorization or instruction

7. Retention of Information

We retain information only for as long as necessary:

• To provide services
• To comply with legal, tax, regulatory, and professional obligations
• To maintain records required for audit, accounting, and compliance purposes
• To resolve disputes or enforce agreements

When information is no longer required, it will be securely deleted, anonymized, or destroyed where reasonably practicable.

8. Your Rights

Subject to applicable laws and regulations, you may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where legally permissible
• Withdrawal of consent for certain communications

Requests may be submitted to: info@mpactx.com

9. Updates to This Privacy Notice

We may update this Privacy Notice periodically to reflect operational, legal, regulatory, or service-related changes.

The updated version will be published on our website with the revised effective date.

10. Contact Us

If you have any questions regarding this Privacy Notice or how your information is handled, please contact:

MPACT Consulting & Certified Auditors L.L.C S.O.C

Dubai, United Arab Emirates

Email: info@mpactx.com

Website: www.mpactx.com